Jam Session 1
I Me Mine – Consider what you have to offer (and what you don’t).
Think about the things you do that get compliments. You probably don’t get why you get compliments, because whatever it is, it’s easy for you. So, if it’s easy for you, then it has to be easy for everyone. Right? Hardly. What about the woman at work who can give a presentation on a moment’s notice, no prep? Gee, if that’s easy for her, how come you sound like a blithering idiot when put on the spot?
If I say – “Tell me something you can do that is so easy, anyone can do it.” You’d say _______?
If I say – “But it’s not easy for me. Why do you think it’s easy?” You’d say _______.
If I say – “Okay. What if I tell you I don’t think that way, can’t organize that way, wouldn’t come to that conclusion (pick any or all).” Can you stop and think about the skills and talents that you have that uniquely combine to let you do whatever you said was so easy? You'd say _______.
Now, think of things you find hard to do. These are not going to be part of your brand. Not to say that you won’t continue to do them or try to improve your performance of them, just that you don’t want to be known for them. Unless, of course, you insist. We call this negative branding and don't recommend it.
Jam Session 2
I Am the Walrus – Stand for something. Have a reputation you want.
What does your audience get when you perform? You’ve figured out what you have to offer. Now, figure out how you offer it.
If I say – “Tell me about your favorite teacher.” You’d say _______?
I’d say – “Listen to the words you used to describe that person.” I will bet you said things like “tough, but fair”, “took the time to explain things”, “made learning fun”. You probably didn’t say “knew her multiplication tables” nor “he had good lesson plans”.
Although, knowing the subject matter and being organized are essentials for being a good teacher–it was how that teacher approached you that made the difference. How do you make a difference when you approach people? What makes people want to work with you?
If I say – “Tell me about you, but don’t tell me what you do.” You’d say _______?
Remember, there are lots of people with similar skills, what makes you stand out? Just like the Beatles and your favorite teacher connected emotionally with their audiences, you have to connect with yours.
Jam Session 3
Don't Let Me Down - Deliver on what you promise (always).
Be realistic and clear on what you promise. If you promise the impossible, you will not deliver.
Part of the promise is how you describe what you can do. Be specific, be truthful and give examples.
If I say – “Describe your skill set?” You’d say _______?
If you said, “I am the best widget maker ever.” There is always someone who will contest that. However, if you say (truthfully), “I can make 100 widgets in an hour with a 98% quality rating. Which, as you know, is a very high rating according Widget International Standards.”, you demonstrate to your audience that you know your industry and you have given them something by which they can measure you.
So you’ve described yourself accurately and now you have to deliver tangible results. Things can change. The widget machine is a new model with which you aren’t familiar. The materials to make the widgets are back-ordered. Another part of the promise is providing possible solutions, not excuses.
If I say – “You’ve made a reasonable promise, but circumstances have changed what would you do?” You’d say _______?
One of our clients gives this advice to her son and her staff—think about what’s the right thing to do and do it. If required to deliver the impossible, you can only promise to try and you must keep everyone realistically informed along the way.